IT Systems Administrator (Brighton, UK)

  • Salary: Annual
  • Format: Full-time/permanent
  • Location: Brighton, UK
  • Reports to: Managing Director & Keywords IT Manager


Keywords Studios is a world-leading video game service provider, offering Player Research, Art Services, Game Development, Marketing Services, and much more, to key video game developers and publishers, with more than 70 studios located across 20+ countries and 5 different continents.

We are now looking to hire an IT Systems Administrator to support Keywords IT Infrastructure for two of our companies, both based in Brighton (UK).

Player Research — an internationally-renowned research agency, helps game developers leverage player psychology, data, and feedback.

And TrailerFarm — an award-winning creative agency delivering creative content to game makers globally. Additionally, this role will support broader IT strategy and operations in the UK and globally.

You will work very closely with the studios across the different Keywords Service Lines to support, deliver and maintain the IT Infrastructure and all the related services in support of the business and its IT initiatives.


Key Responsibilities:

  • Take responsibility for the information technology and computer systems in two Brighton-based studios, totalling around 70 staff.
  • Implement and ensure the continuous operations of their IT requirements, integrating with Keywords’ mature global IT infrastructure and operating procedures
  • Support the teams with audio-visual capture equipment, used for recording trailer and research materials
  • The primary point of contact for any IT matters for local staff and management
  • Identify problematic areas and report them on time
  • Participate in Studio audits and lead IT-related parts of it
  • Manage annual Studio IT budgets and ensure cost-effectiveness
  • Ensure Keywords Studios’ mature IT security policies are enforced, and adjusted accordingly with local and client requirements
  • Ensure the security of data, network access, and backup systems
  • Procure new IT equipment with sensitivity to the best value for cost and create inventories for all items
  • Develop and/or improve upon existing IT solutions to serve new service line requirements
  • Work closely with Regional IT Infrastructure Manager to support all aspects of the business-as-usual activities.
  • Keep up to date with the latest technologies and make recommendations for technology growth.
  • Identify opportunities to reduce regional infrastructure costs
  • Collaborate with Global and Regional IT teams and participate in IT-related discussions
  • Support the Global IT Managers to improve the operational systems, processes, and policies in support of organizational goals
  • Other duties as assigned


  • Strong technical background with 5+ years’ experience in IT role delivering infrastructure, applications, and IT service support.
  • Strong technical knowledge of the Microsoft Stack, Windows networking, Active Directory, Exchange, SharePoint
  • Strong technical knowledge of Network, Storage, and Server equipment and production setups
  • Strong passion for and experience with Change Management processes
  • Demonstrable evidence of successful collaboration with peers and business partners
  • Experience with Video Rendering, television audio/visual technology, or video game development will be a plus.
  • Strong analytical and troubleshooting skills
  • Excellent facilitation and presentation skills.
  • Excellent organizational skills
  • Ability to explain complex systems in non-technical terms
  • Ability to use good judgment to prioritize tasks.
  • Able to work under pressure and meet deadlines in a fast-paced, complex environment
  • Able to manage sensitive and sometimes confidential information


The opportunity to join a world-leading video game service provider and collaborate with a truly diverse and talented crowd.

  • Hybrid working
  • Group pension
  • Healthcare
  • Life Assurance
  • Cycle to Work
  • IT Scheme

To Apply

Apply for the role via Workable.

We are an equal opportunity employer and strongly value diversity at our company. We do not discriminate on the basis of race, sex, religion (or lack thereof), sexual orientation, gender identity, age, marital status, parental status, or disability. Player Research doesn’t simply accept differences — we actively celebrate and support it for the benefit of our job applicants, our employees, our services, and our community.

Your Personal Data

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Stand out and be passionate. Good luck.

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